The timelines quoted are business days – Monday to Friday only but vary depending on your delivery option and location chosen:

Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you.

Delivery Attempt:Delivery will be attempted 3 times over 5 days (7.00 am to 5.00pm) after which the item will be cancelled.

Pick Up Station: For consumers that choose pick up option. Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Ensure you pick up your item within 5 days, otherwise it will be cancelled.

Diipsolution Express: Products are stored in the Diipsolution dedicated warehouse which ensures they are shipped quicker.

Standard Shipping: Products are held in stock with our vendors and shipped once received at our warehouse.

Shipped from Overseas: Please be informed that delivery timelines for products shipped from oversea are significantly longer than for other products.

Economy Postal Shipping: Economy Postal Shipping is a new economical shipping service for Global items, delivered through local postal service providers