HELP TOPICS

  • Buying
  • Selling
  • Shipments
  • Tracking
  • Verification
  • Payments

Diipsolution is not promoting her own store, our customers are buying directly from the original producers or the sole distributor in the country. Once you have identify the category of your products, simply search for vendors that offer such products/service under that category or simply search product category on the menu, you will be linked up with the products page. Once you find product, kindly follow the step bellow to buy the product from your preferred vendor’s store:

  • Click on 'Buy Now' to add this product to your cart
  • Click on 'VIEW CART and CHECKOUT' in the pop up
  • Click on 'PROCEED TO CHECKOUT'
  • Register an account or Login into your existing account by entering your Email and password
  • Enter your shipping/billing information, ensuring your address is complete and accurate
  • Choose your preferred payment option
  • Click on 'Confirm order' to complete your order

Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order.

Need help placing an order? 
Call our Customer Order Line - 08063072269 
Operating Hours: Mon-Sun, 8:00am-9:00pm.

You can sell on our platform if you are the original producer or sole distributor of the product you intended to sell on Diipsolution. All products/services intended to be listed on our platform will be subjected to quality assurance test before going live.

Deliveries timelines will vary depending on the location were products are shipped from, the delivery address and your selected products.

You can check the status of your orders any time you want starting from the day you order for the products. Simply click on our track button and enter your track ID to view.

You can verify the quality and authenticity of the products/service of your choice before you proceed to order or make payment. Simply click on our verification button and enter your product ID and email to view.

 Payment

Consumers can conveniently make payment for their required product and service through the available payment options;

Pay on Delivery (limited to certain products and services)

Credit/Debit Cards (Via our payment gateway)

Diipsolution IPS (Diipsolution custom payment method)